The Natural Health Centre Information


[ Home ] [ Catalog ] [ Terms & Conds ] [ Search ] [ View Basket ] [ Checkout ] [ Contact Us ]

... and In Practice

We have a room available for hire for one-off events - or on an ongoing basis.

Space is also available for therapists requiring a base.

Please contact Jenny for details online or call 023 8068 5982.

About Us The Natural Health Centre is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
The Natural Health Centre
1 West End Road
Bitterne
Southampton
SO18 6TE
UK
Phone: 023 80 685982
Fax: 0871 661 8324
Email: talk2us@thenaturalonline.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payments. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.

For insurance reasons we are unable to ship to destinations within the United States.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling Small parcels are sent by 1st class Royal Mail post. The charges are defined by package weight. For heavier parcels we recommend you chose the Standard Parcels option as this will often work out cheaper.

1st Class Delivery Rates - Weight up to:

100g £1.09
250g £1.38
500g £1.84
750g £2.38
1000g £2.92
1250g £4.25

Standard Parcels Delivery Rates - Weight up to:

1kg £3.85
1.5kg £4.95
2kg £5.68
4kg £8.24
6kg £9.35

Please note we are unable to ship to destinations within the United States. Items being shipped to the rest of the EU are sent by airmail. Sometimes it is necessary to split the order into separate parcels.

Airmail Delivery Rates - Weight up to:

300g £2.41
620g £3.98
940g £5.58
1260g £7.18
1580g £8.78
2000g £10.88

Delivery Schedule Orders are processed the next working day after receipt and should be received by you within 3 working days of placing the order.
Should we experience a delay we will contact you. We cannot be responsible for any delays caused by Royal Mails service.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is included where applicable. All other orders are VAT free.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. Should you not be totally satisfied please contact us by phone or email so we can resolve your problem. Should we not be able to resolve it we offer a 15 day money back guarantee.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 023 80 685982 (International +44 23 80 685982) or fax us on 0871 661 8324 or write to us at 1 West End Road, Southampton, SO18 6TE.

Privacy Policy The Natural Health Centre does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Powered by Actinic Ecommerce Software Shopping Cart Solutions